Right of withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provisions. A consumer in this sense is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

Right of withdrawal

You have the right to cancel your contract within 14 days without giving any reason.

In the case of registrations for events, the revocation period is 14 days from the date of conclusion of the contract; in the case of orders for GMP publications, the revocation period is 14 days from the date on which you or a third party named by you who is not the carrier has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Concept Heidelberg GmbH, Rischerstr. 8, 69123 Heidelberg, Phone: +49 6221 84 44 0, Fax: +49 6221 84 44 84, E-mail: info@concept-heidelberg.de) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the model withdrawal form below for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal

If you withdraw from the contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

The following shall apply to registration for events in addition: if our service begins during the cancellation period, you shall pay a reasonable amount after exercising your right of cancellation. Reasonable is the amount that corresponds to the proportion of the services already provided up to that point in time compared to the total scope of the services provided for in the contract. The decisive point in time is the time at which the notification of your withdrawal from this contract is received by us.

For the order of GMP publications, the following also applies: we may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Sample cancellation form

If you wish to withdraw from the contract, please complete and return this form.

Concept Heidelberg GmbH
Rischerstr. 8
69123 Heidelberg
Fax: +49 (0) 6221 84 44 84 or E-mail: info@concept-heidelberg.de


I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following goods (*)/for the provision of the following services (*):


 - ordered on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of paper communication)

- date


(*) Remove where not applicable.