This 2-day Master Class brings together well-experienced experts to discuss the latest expectations and best practices for effective and efficient Quality Oversight processes and how to get there. This will help you turn your company’s quality excellence goals into reality.
Background
The US Food and Drug Administration FDA frequently criticises pharmaceutical companies for not having sufficient “Quality Oversight“ on their operations and processes. The number of pharmaceutical companies that have received FDA 483s and Warning Letters indicates that management oversight of current good manufacturing practice (cGMP) compliance is a significant and continuing problem in the industry. On the other hand, FDA’s Guidance for Industry on Quality System Approach to Pharmaceutical cGMP, ICH Q9 and Q10 and EU-GMP Guide Chapter 1 have been introducing a new way of quality thinking to the pharmaceutical industry. It is now expected that the various quality systems and management elements are fully integrated and interconnected.
Aside from being the thesis of major FDA enforcement actions, compliance to GMP regulations is, in fact, a part of normal pharmaceutical business that requires diligent management oversight. Just as it is with other business areas, management has the responsibility to ensure that systems are in place to effectively monitor the state of control in order to intervene with timely decisions to manage risk, achieve goals, and add stakeholder value. It is of utmost importance to detect and heed possible problems early enough.
This course explores the issues that can affect the ability of management to detect the warning signals of significant cGMP compliance problems and offers suggestions on how to gain control over this essential part of the Business.
Target Group
Managers and Executives from pharmaceutical Quality Units but also Senior Management, Business Executives and Production Managers and those involved in improving the Pharmaceutical Quality System.
Date & Venue
Date Wednesday, 17 June 2026, 9.00h – 17.30h (Registration and coffee 8.30h – 9.00h) Thursday, 18 June 2026, 8.30h – 15.30h
Venue Radisson Blu Scandinavia Hotel Amager Boulevard 70 2300 Copenhagen S Denmark Phone +45 (0) 33 96 50 00
QA-Management of PQS and the benefit from an inspector‘s point of view
Inspectors‘ expectations on EU Quality Oversight
How to synchronize EU with US?
EU answer to US-FDAs “Quality Metrics Guideline”
Which approach makes sense from various experience in inspections?
Current FDA Expectations and future Developments
How the FDA defines Quality Oversight and what FDA expects from management and the Quality Control Units (QCU)
Where to find expectations and requirements: 21 CFR 210 and 211, rules and guidance, Warning Letters etc.
Typical problems FDA sees
How the industry in the U.S. is dealing with this approach
Quality Oversight – Motor in a Multinational Company
Implementation of a successful Quality Oversight strategy and program
The role of the Quality Assurance Department
Definition of critical processes and integration of a management control and reporting System
Management of significant cGMP internal compliance problems and of a “warning system”
One company with various sites: how to keep quality oversight
The link to continuous improvement
Quality Oversight – the Effective Arm in your Transfer and CMO Business
Best practise - designing and integrating Quality Oversight in transfer and Outsourcing
Risk management and quality system oversight in the third party manufacturing Network
How to deal with the various quality and documentation systems at different CMOs
How to evaluate CMO Performance
Workshop: Performance Review and Monitoring
Approaches to selecting and calculating KPIs
Inputs / Outputs
Meetings und Reports
Aggregation for higher Management Oversight
Case Studies:
(1) Pharma Quality System: from Compliance Check to Quality Oversight (how to get there)
In this case study you will see how a pharmaceutical Company has gone through the transition from a fragmented Quality System to integrated Quality Oversight processes.
Elements of an integrated QMS oversight concept
How to implement effective and efficient review Systems
Quality and Management Systems to lead the way to Quality Oversight
The use of Quality Metrics
Lessons learned
(2) Case Study Vetter Pharma-Fertigung: Quality
Oversight in a CMO Business/Sterile Manufacturing
Establishing a Quality Oversight system at a contract manufacturer
Interfaces to other systems
How it was seen by FDA
Person in the Plant Concept: advantages and challenges
(3) Case Study Roche: The Quality Product Leader Model
How a Quality Product Leader acts as a single point of contact for consistent end-to-end product Quality oversight and continuous improvement
Monthly Product Quality Report
Annual Product Quality Plan
(4) Oversight at a small Manufacturing Site
Managing Quality Oversight by a small Company-internal Quality Unit in a Complex CMO Network
(5) Quality Oversight in Times of digital Transformation
Dashboarding and Real Time Trending
Prospective Quality Oversight
Links to Knowledge Management and Artificial Intelligence (AI)
This course is part of the GMP Certification Programme "ECA Certified Quality Assurance Manager" Learn more
Testimonials
Seminar Programme as PDF