This 2-day Training Course brings together well-experienced experts to explain and discuss the latest developments and expectations on Quality Culture and how Quality Culture is linked to human behaviour and continuous improvement. This will support you turning your company’s quality excellence goals into reality.
Background
“Vision without execution is hallucination” – Thomas Edison
More than ever, quality culture in pharmaceutical industry is coming to the fore. Industry leaders recognise that it is essential for ensuring high quality processes and products. Establishing and maintaining a good quality culture seems to be a key to continuous improvement and business continuity. Regulatory authorities also emphasise the importance of continuous improvement of processes and quality. A lived vital culture from the shop floor to upper management is indispensable here.
But it needs to be more than just a vision! A good quality culture is based on the behaviour of the individuals within the corporate quality strategy and the appropriate infrastructure of the company. It is important that everybody is aware of the importance of quality. Individuals need to transfer both knowledge and quality values. This vision must be executed. How this can be done will presented and discussed in this Master Class.
Target Group
Managers and Executives from pharmaceutical Quality Assurance and Quality Management but also Business Executives and Production Managers and those involved in Quality Culture initiatives.
Core elements - Leadership at the top - Confidence in the part of all employees - Clear management visibility and leadership - Accountability at all Levels - Sharing of knowledge and information - Best practices
Before you improve the Quality Culture - Understand why changing culture is hard - What must be influenced to see desirable changes
Developing a Quality Culture; why is EU GMP Volume 4 Chapters 1-9 the wrong Place to start?
How does EU-GMP promote a Quality Culture?
What kind of Quality Culture does Chapter 1 promote?
Where can we look to for better Quality Culture Guidance?
Looking to the great Quality Culture proponents (ISO 9001, Deming, Motorola, Toyota) for inspiration
Case Studies: Which Quality Culture Options should be implemented in Business?
Knowledge Management as part of Quality Culture
Principles – definition and segregation
From content to knowledge: structuring of knowledge
Relationship models and retrieval - how does knowledge become available
How do I keep knowledge up-to-date? Knowledge Management Systems (KMS) vs. Data Warehouse
Case Study: Boehringer Ingelheim’s Quality Culture Initiative
Cultural enablement as a foundation for CQI und Business Continuity
Quality Culture at BI: From initiative introduction to operationalisation
Dimensions of cultural excellence framework
Is Quality Culture measurable?
Examples on: Quality Control Laboratory Production Environment
Testimonials
Seminar Programme as PDF