| Training Overview: 
 
 | 
| 08:30 - 09:00 | Welcome, Introduction, Presentation of Speaker | 
| 09:00 - 09:15 | EU & Global Regulations Local Regulations | 
| 09:15 - 10:30 | Chapter 1 Quality Management Chapter 2 Personnel Chapter 3 Premises and Equipment | 
| 10:30 - 10:45 | Break | 
| 10:45 - 12:00 | Chapter 4 Documentation Chapter 5 Operations Chapter 6 Complaints, Returns, Suspected Falsified Medicinal Products and Recalls | 
| 12:00 - 12:45 | Chapter 7 Outsourced Activities Chapter 8 Self-Inspections | 
| 12:45 - 13:30 | Lunch | 
| 13:30 - 14:30 | Chapter 9 Transportation Chapter 10 Brokering Discussion / Questions and Answers | 
| 14:30 - 14:45 | Break | 
| 14:45 - 16:00 | Falsified Medicines Directive | 
| 16:00 - 16:30 | Discussion / Questions and Answers |