Webinar: Knowledge Management - The importance in a modern quality system

Webinar: Knowledge Management - The importance in a modern quality system

Course No 18152

Important: Deadline is 12 noon on 29 July 2020.


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Timur Güvercinci, Merck Healthcare KGaA, Germany


What is Knowledge Management in the pharmaceutical business? A good description can be found in the ICH Q10 guideline. The acquisition of product and process knowledge starts already in the development phase, the knowledge then expands over the entire life cycle of the finished product up to the end of marketing. This requires a systematic approach to the collection, analysis, storage and transfer of information about products, manufacturing processes and components. This is linked to important processes in the quality system such as continuous improvement, change management and quality risk management.
Knowledge Management describes the way in which knowledge is created or derived, applied and - very important! - shared within the company. The aim is that the right person has the right information at the right time in order to derive the best decision and action from it.

Target Group

Employees and managers from the pharmaceutical industry who already deal with the topic but also those who would like to acquire basic knowledge.

Technical Requirements

For our webinars, we use Cisco WebEx, one of the leading suppliers of online meetings. At http://www.webex.com/test-meeting.html you can check if your system meets the necessary requirements for the participation at a WebEx meeting and at the same time install the necessary plug-in. Please just enter your name and email address for the test. If the installation is not possible because of your rights for the computer system, please contact your IT department. WebEx is a standard nowadays and the necessary installation is fast and easy.


This webinar will give you important information on the following topics:
  • Aim and purpose
  • Knowledge Management as a tool in a pharmaceutical quality system
  • Cross-company knowledge transfer
  • Use of knowledge management by implementing the ICH Q8, Q9 and Q10 guidelines
  • Knowledge management in the different phases of the product life cycle of pharmaceuticals
  • Knowledge and information management as a component of corporate culture

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