Webinar: Key Figures in the Analytical Laboratory

Webinar: Key Figures in the Analytical Laboratory

Course No 18400

Important: Deadline is 12.00 noon on 15 March 2021. All times mentioned are CET.


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Dr Karl-Heinz Bauer, Boehringer Ingelheim


Today, a laboratory manager working in the pharmaceutical industry or in a contract/service laboratory has to fulfill a large number of business management tasks in addition to the GMP and FDA requirements. This includes the collection, calculation & interpretation of key figures, which requires knowledge that is not, or only very superficially, covered in scientific training or the course of university studies in natural sciences.

Target Group

This webinar is designed for all those who deal with key figures in the analytical laboratory or want to get an overview on the efficient practical implementation. Those are for example persons working in
  • Incoming goods control,
  • Control of finished drug products,
  • Analytical development,
  • Chemical and food industry,
  • Contract laboratories.
This webinar also addresses Qualified Person (QPs), Heads of Quality Control, laboratory managers and persons responsible for the QA and QC of internal or external control laboratories.

Technical Requirements

For our webinars, we use Cisco WebEx, one of the leading suppliers of online meetings. At http://www.webex.com/test-meeting.html you can check if your system meets the necessary requirements for the participation at a WebEx meeting and at the same time install the necessary plug-in. Please just enter your name and email address for the test. If the installation is not possible because of your rights for the computer system, please contact your IT department. WebEx is a standard nowadays and the necessary installation is fast and easy.


The following topics are addressed:
  • Purpose and target of laboratory key figures
  • Opportunities, chances and limits of key figures
  • Terms and definitions
    - Strategy
    - Balanced Scorecard (BSC)
    - Key Performance Indicator (KPI)
  • Examples of laboratory key figures
    - Laboratory error rate
    - On-time delivery rate
    - Cost allocation rate
    - Laboratory performance
    - Workforce training rate

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