Objectives
In this training course you will learn
- How to plan and conduct audits efficiently
- How to face various audit challenges
- What communication techniques are needed
- How you can avoid and solve conflicts
Background
Initial and continuous professional training for auditors is of utmost importance as the authorities expect highly qualified personnel performing audits. Therefore, ECA has developed the programme at hand to give you a detailed overview about important matters to consider and to discuss important tasks and challenges like:
- Expectations of the authorities
- Audit types
- Risk-based audit planning
- Audit plan and audit team
- Audits in China, India and South America
- Categorisation of audit findings
- Auditor skills and technical knowledge requirements
- Communication skills
- Conflict solving
In a special Audit Simulation Workshop with role plays and video feedback, you will be able to deepen your skills and knowledge.
Target Group
GMP Auditors from pharmaceutical and API industry.
Date & Venue
Date
Wednesday, 21 May 2025, 9.00 h – 18.00 h
(Registration and coffee 8.30 h - 9.00 h)
Thursday, 22 May 2025, 9.00 h – 17.30 h
Friday, 23 May 2025, 8.30 h – 15.30 h
Wednesday, 21 May 2025, 9.00 h – 18.00 h
(Registration and coffee 8.30 h - 9.00 h)
Thursday, 22 May 2025, 9.00 h – 17.30 h
Friday, 23 May 2025, 8.30 h – 15.30 h
Venue
Radisson Blu Scandinavia Hotel
Amager Boulevard 70
2300 Copenhagen S
Denmark
Tel +45 (0) 33 96 50 00
Programme

Seminar Programme as PDF
How to Optimise the Audit Programme
- Part I: Who needs to be audited
- Legal basis for audits
- Community project: Evaluation of supplier audits in Europe - Part II: The Audit Programme
- How to set up a risk-based Audit programme
- Expectations from a GMP Inspectors point of view - Part III: How to optimise the programme
- Third Party, joint- and shared audits
- EU-GMP Certificates and CEPs - Part IV: What can go wrong
How to Plan an Audit
- Audit program to audit plan
- Setting audit scope
- Selecting the auditor/team
- Defining roles in the audit team
- Gathering Information
- Preparing an audit plan/agenda
- Interactive part
Workshop: Categorisation of various Audit Findings
Based on typical audit situations and real case studies, proposals on how to evaluate the given examples will be developed in small working groups. Possible follow-up activities will be discussed.
Based on typical audit situations and real case studies, proposals on how to evaluate the given examples will be developed in small working groups. Possible follow-up activities will be discussed.
Distant Assessments and the Combination with on-site Audits
- Distant Assessments as part of the overall supplier qualification system
- Possibilities and limits of distant assessments
- Distant Assessments in combination with on-site audits
- Tips for technical implementation
The Auditor – what makes you a good Auditor
- Auditor skills
- Auditor technical knowledge
- Auditor training
- Mistakes auditors make
Interactive Sessions on Communication Skills
1. The challenge of appropriate communication
2. How to recognise, understand and solve conflicts
3. Body language
4. Questioning techniques
Suppliers from China, India and South America
1. The challenge of appropriate communication
2. How to recognise, understand and solve conflicts
3. Body language
4. Questioning techniques
Suppliers from China, India and South America
- How to prepare audits abroad
- Challenges and pitfalls
- Typical compliance issues: what to look for
- Cultural particularities
Audit Simulation Workshops
- Role plays
- Video feedback
Selected working groups will simulate pre-defined audit situations. The experience and performance will be evaluated and discussed with the team.
Audit Report Writing
- How to take proper audit notes
- Best practices for audit report writing
- Using standardised report templates
- How to generate a clear and concise list of findings
- Phrases that should be avoided
- Purpose and conclusion - When is a report final?
- Timelines for finalisation, distribution, feed-back and follow-up
- Difference between internal and external audit report
This course is part of the GMP Certification Programme "ECA Certified GMP Auditor" Learn more
This training/webinar cannot be booked. Send us your inquiry by using the following contact form.
To find alternative dates for this training/webinar or similar events please see the complete list of all events.
For many training courses and webinars, there are also recordings you can order and watch any time. Just take a look at the complete list of all recordings.
* also payable by credit card
Additional dates on-site
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Additional dates online
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Recording
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Do you have any questions?
Please contact us:
Tel.: +49 6221 8444-0
E-Mail: info@gmp-compliance.org

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