Shortcut: Human Error (Part 1): What is “behind“ Human Error?

Concise expertise. Ready when you are.

Course No. 23329

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Speakers

Sue Mann

Sue Mann

Sue Mann Consultancy

Shortcuts: Compact learning units of 1–3 hours.
Book online, receive access within minutes and benefit from 7 days of on demand availability, giving you maximum flexibility in your day-to day work.


Target Group

This Shortcut is designed for professionals involved in evaluating and improving GMP compliance, including QPs and auditors.

 

Objectives

Human error is a symptom, not a root cause. This training aims to strengthen participants’ ability to differentiate between apparent human error and true root causes in GMP-relevant deviations. The objective is to give a basic practical understanding of human error as a systems issue.


Programme

Human Error (Part 1): What is “behind“ human error?
  • Introduction
  • Why do we have human error?
  • Humans are not machines
  • Human Error “rates“ ...what is acceptable?
  • Why human error may not be a root cause?


Further Information

The purchase process for the GMP & GDP Shortcuts is handled via the sales platform Digistore24 (www.digistore24.com). Please understand that it is not possible to place an order on account in this case.

By clicking the “Book now” button at the top right, you will be redirected to Digistore24. After successful payment, you will automatically receive a confirmation email from Digistore24 and an email from Memberspot (our streaming provider) asking you to register.

Afterwards, you will have access to the purchased video for 7 days.

Please note: The booking is valid only for the registered participants. The use by other persons is prohibited and constitutes an infringement of copyright.

Presentation and certificate:
Starting from the purchase date, the presentation will be available for you to download in Memberspot for 7 days. Afterwards, the participants can download a certificate of attendance.

Contacts
Questions regarding content:
Mr Wolfgang Schmitt, +49 6221 84 44-39, w.schmitt@concept-heidelberg.de
Questions regarding organisation:
Ms Sonja Nemec, +49 6221 84 44-24, nemec@concept-heidelberg.de

Recorded in October 2026
Duration of the Shortcut: 1h 20m
 
Please note: When you click on “Register”, you will be redirected to http://www.digistore24.com/. Once your payment has been successfully completed, you will immediately receive 7 days’ access to the Shortcut you ordered via the Memberspot streaming platform. We kindly ask for your understanding that payment by invoice is not possible.

Costs

Regular Fee*: € 399,-

(All prices excl. VAT). Important notes on sales tax.

* also payable by credit card
American Express Visa Mastercard

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Additional dates on-site
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Do you have any questions?

Please contact us:
Tel.: +49 6221 8444-0
E-Mail: info@gmp-compliance.org

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