Knowledge Management - The importance in a modern quality system - Webinar Recording

Course No. 18152A


Important: Deadline is 12 noon on 29 July 2020.


What is Knowledge Management in the pharmaceutical business? A good description can be found in the ICH Q10 guideline. The acquisition of product and process knowledge starts already in the development phase, the knowledge then expands over the entire life cycle of the finished product up to the end of marketing. This requires a systematic approach to the collection, analysis, storage and transfer of information about products, manufacturing processes and components. This is linked to important processes in the quality system such as continuous improvement, change management and quality risk management.
Knowledge Management describes the way in which knowledge is created or derived, applied and - very important! - shared within the company. The aim is that the right person has the right information at the right time in order to derive the best decision and action from it.

Target Group

Employees and managers from the pharmaceutical industry who already deal with the topic but also those who would like to acquire basic knowledge.

Technical Details

To participate in an on demand training course or webinar, you do not need any software. The recordings are made available via a streaming server. In general, the recording is provided in MP4 format, which any PC (Microsoft Windows, Apple IOS) or tablet can easily display.

Timing and Duration:

When you register for the on demand Training course or webinar you can decide at what date you want to follow the training course online. For a 1-day training course you will have 2 days in which the stream is available (for 2-day training course 3 days and for a 3-day training course 4 days). Within in this timeframe you can start & stop the stream according to your needs.

In time before the scheduled date (your desired date) you will receive an e-mail from us with a link for direct participation as well as your log-in data.

Training Course Documentation and Certificate:

The presentations will be made available as PDF files via download shortly before the online training course. After the event, you will automatically receive your certificate of participation.


This webinar will give you important information on the following topics:
  • Aim and purpose
  • Knowledge Management as a tool in a pharmaceutical quality system
  • Cross-company knowledge transfer
  • Use of knowledge management by implementing the ICH Q8, Q9 and Q10 guidelines
  • Knowledge management in the different phases of the product life cycle of pharmaceuticals
  • Knowledge and information management as a component of corporate culture
Recording from 11.08.2020
Duration of recording: about 1,5 h.

ECA-Member*: € 199,-
Regular Fee*: € 249,-

(All prices excl. VAT). Important notes on sales tax.

* also payable by credit card
American Express Visa Mastercard

Further dates on-site
Further dates on-site
Not available
Further dates online
Further dates online
Not available

Do you have any questions?

Please contact us:
Tel.: +49 6221 8444-0

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