Key Figures in Analytical Laboratories - Webinar Recording

Course No. 18400A



Dr. Karl-Heinz Bauer

Dr. Karl-Heinz Bauer

Boehringer Ingelheim International


Today, a laboratory manager working in the pharmaceutical industry or in a contract/service laboratory has to fulfill a large number of business management tasks in addition to the GMP and FDA requirements. This includes the collection, calculation & interpretation of key figures, which requires knowledge that is not, or only very superficially, covered in scientific training or the course of university studies in natural sciences.

Target Group

This webinar is designed for all those who deal with key figures in the analytical laboratory or want to get an overview on the efficient practical implementation. Those are for example persons working in
  • Incoming goods control,
  • Control of finished drug products,
  • Analytical development,
  • Chemical and food industry,
  • Contract laboratories.
This webinar also addresses Qualified Person (QPs), Heads of Quality Control, laboratory managers and persons responsible for the QA and QC of internal or external control laboratories.

Technical Details

To participate in an on demand training course or webinar, you do not need any software. The recordings are made available via a streaming server. In general, the recording is provided in MP4 format, which any PC (Microsoft Windows, Apple IOS) or tablet can easily display.

Timing and Duration:

When you register for the on demand Training course or webinar you can decide at what date you want to follow the training course online. For a 1-day training course you will have 2 days in which the stream is available (for 2-day training course 3 days and for a 3-day training course 4 days). Within in this timeframe you can start & stop the stream according to your needs.

In time before the scheduled date (your desired date) you will receive an e-mail from us with a link for direct participation as well as your log-in data.

Training Course Documentation and Certificate:

The presentations will be made available as PDF files via download shortly before the online training course. After the event, you will automatically receive your certificate of participation.


The following topics are addressed:
  • Purpose and target of laboratory key figures
  • Opportunities, chances and limits of key figures
  • Terms and definitions
    - Strategy
    - Balanced Scorecard (BSC)
    - Key Performance Indicator (KPI)
  • Examples of laboratory key figures
    - Laboratory error rate
    - On-time delivery rate
    - Cost allocation rate
    - Laboratory performance
    - Workforce training rate
Recording from 16.03.2021
Duration of the recording: approx. 1.5 h

ECA-Member*: € 249,-
Regular Fee*: € 299,-

(All prices excl. VAT). Important notes on sales tax.

* also payable by credit card
American Express Visa Mastercard

Further dates on-site
Further dates on-site
Not available
Further dates online
Further dates online
Not available

Do you have any questions?

Please contact us:
Tel.: +49 6221 8444-0

Woman with headset

Go back

Testimonials about our courses and conferences

“Fantastic course – I really enjoyed the interactive structure & greatly appreciate social activity.”

Anthony Cummins, Sebela Pharmaceuticals, Ireland
GMP Auditor Practice, September 2023


“Very well organized, information on point without being overwhelming.”

Eleni Kallinikou, Pharmathen
Live Online Trainng - Pharmaceutical Contracts - Febuary 2024


“Good overview of different types of agreements, good to see both the GMP and the legal angle”

Ann Michiels, Johnson&Johnson
Live Online Trainng - Pharmaceutical Contracts, Febuary 2024



“Well prepared presentations and good presenters. I also like the way of asking questions.”

Alexandra Weidler, Hookipa Biotech GmbH, Austria
Live Online Training – QP Education Course Module A, November 2023