Cloud Computing in a GxP Environment - Live Online Training Challenges and Solutions

Cloud Computing in a GxP Environment - Live Online Training

Course No 21040

This course is part of the GMP Certification Programme "ECA Certified Computer Validation Manager". Learn more.

Note: All times mentioned are CET.

Costs

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Tel.: +49 (0)6221 / 84 44 0 E-Mail: info@gmp-compliance.org

Speakers

Robert Gärtner, Veeva Systems, Germany
Dr. Wolfgang Schumacher, formerly F. Hoffmann-La Roche, Switzerland
Dr. Arno Terhechte, GMP Inspector, Germany
Michael Wegmann, F. Hoffmann-La Roche, Switzerland

Objectives

  • Get to know the different types of Cloud Computing, their technical basics and their validation approaches.
  • What are the pharmaceutical authorities’ requirements with regard to Cloud Computing and what regulations have to be observed? An inspector will present his perspective to these questions and the experience gained so far in audits and will further cover critical points.
  • You can assess the use of  Cloud Computing from the perspective of IT security and data protection rules, and based on that you can formulate requirements for cloud service providers.
  • You can evaluate the opportunities and risks of cloud computing in the GxP environment.

Background

As well as in other sectors, the use of Cloud Computing is discussed in the pharmaceutical industry. For commercial reasons there is a lot speaking for the use.

However, is Cloud Computing an acceptable way in a GxP environment of the pharmaceutical industry? And, if yes, what has to be observed from the point of view of IT and quality assurance, as well as from the perspective of a pharmaceutical inspector?

From the points of view of the user and the pharmaceutical inspector this event gives you an overview of the current state of the technical possibilities. The speakers evaluate opportunities and risks of the use of Cloud Computing in the GxP environment and make recommendations for the pharmaceutical practice.

Target Group

The ECA Live Online Training is aimed at employees who are entrusted with the planning and implementation of “cloud” projects in the GxP environment. The event also offers support for decision-making, whether cloud services are available as an alternative in the GxP environment.

Technical Requirements

We use Webex for our live online training courses and webinars. At www.gmp-compliance.org/training/online-training-technical-information you will find all the information you Need to participate in our events and you can check if your System meets the necessary requirements to participate. If the Installation of browser extensions is not possible due to your rights in the IT system, please contact your IT department. Webex is a standard nowadays and the necessary installation is fast and easy.

Programme

Regulatory Background – Important Issues to consider from the Point of View of an Inspector
  • Requirements for CSP (cloud service providers) resulting from Annex 11
  • To dos for regulated users with respect to chapter 7 of the EU GMP Guide
  • German Drug Law – does the German Drug Law or European Law effect the business of CSP; enforcement of corrective actions
Definition and Types of Cloud Computing
  • Service models: Private Cloud, Public Cloud, Community Cloud, Hybrid Cloud
  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)
  • Cloud Computing scenarios, reference architectures, examples
Case Study: Cloud Computing Risk Assessment
  • In this workshop the participants will perform a risk assessment for a given cloud strategy. A practical exercise that helps to understand and get on top of the risks involved with cloud computing.
Inspections and Findings
  • European Framework to conduct inspections
  • Availability, data integrity and confidentiality of data
  • Possibility to perform inspections of CSP
  • State of the art defined by BSI, ENISA and NIST
  • Inspections: experiences and findings
Cloud Computing: IT Security
  • Examples of incidents
  • Strategic planning and preparation for going to cloud services
  • Security management and security architecture
  • Security certifications (e.g. ISO 27001) and what they really mean
  • Physical and logical security, encryption
  • Incident prevention and response
  • Professional security patch management
  • Identity management, authentication, authorization
  • Integration of cloud services with internal IT landscape
The Technology behind Multi-Tenant Cloud Services
  • Why Multi-tenancy
  • Typical service provided and their delivery processes
  • Technology and resource pools
  • Risk and opportunities
Compliance Requirements for the Cloud Infrastructure
  • Regulatory requirements
  • Qualification of the cloud
  • Validation of the cloud
Cloud Computing in a GxP Environment from a Service Provider Perspective
  • Cloud Computing in a GxP Environment from a Service Provider Perspective
  • Current adoption of Cloud Computing in GxP Areas
  • Expectations from a Customer perspective, pre-requisites on the Service Provider side
  • Shared operating model and handling of planned/unplanned Events
  • What information does a CSP need from the customer before signing a contract?
  • Transparency & Auditability of CSP operations, e.g., compliance of data storage
  • Future progression of partnering models
Contracts with Cloud Service Providers
  • Business & Technology Risks
  • Intellectual Property
  • Service Access / Service Quality KPIs
  • Data storage requirements
  • Inspection & audit Support
  • Example Contract/SLA
  • Lessons learned
Case Study: Audit of a Cloud Provider
  • Audit preparation based on risk-based approach
  • How to interpret audit results
  • How to manage various CSPs of SaaS solutions
  • Tips and tricks about the audit topics
GxP, Data Integrity, Best Practice: How to partner with your Cloud Provider
  • Understanding GxP Applicability based on intended use
  • Assessing risks that include GxP, but also broader (e.g., Data Integrity, Privacy, Security)
    • Applying intended use to applicable GxPs, regulatory guidance, etc. expectations
    • Effectively leveraging an FRA - What does it drive and where efforts should be focused by the Supplier and Life Science company?
  • Review Case Study with examples of risk assessment, validation, and associated deliverables.  And, discussion on how to effectively leverage and supplement internal requirements
Discussion: How to effectively partner with your Cloud Provider
  • This will be a facilitated Panel Discussion that allows the participants to ask the speakers specific questions.
Cloud Computing: Data Protection
  • Data protection and privacy – legal requirements
  • Responsibilities of the cloud service provider
  • Responsibilities of the cloud customer
Impact of the EU Court of Justice Ruling (311/18 – “Schrems-II”) on the Use of Cloud Services
 
Data Classification
  • Responsibility and integration in the IT project management framework
  • Handling, processing, commissioned processing of data
  • Forced disclosure
  • Applicable regulations
  • Examples and lessons learned
Cloud Computing: Use Cases in a GxP Environment
  • Risk-based approach
  • Specific responsibilities of the cloud service provider
  • Specific responsibilities of the cloud customer
  • Separation of GxP vs. non GxP
  • Examples
How to validate a Cloud Process – Manage the Risks and stay in Compliance
  • URS / GxP/functional risk assessment
  • Validation planning and testing
  • Validation report
  • Change control, bug fixes, monitoring
Government Agencies and Cloud Computing
  • Objectives and capabilities of government agencies
  • How and where do they hook in
  • Internet surveillance and specific attacks
  • Industry espionage
  • Countermeasures and their limitations
Experiences With Outsourcing and Cloud Computing
  • QA involvement
  • Pain points
Cloud Computing: Pros and Cons
  • Opportunities and risks of cloud computing
  • Rationale for using cloud services
  • Rationale for not using cloud services
  • Conclusions and recommendations

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