CAPAs in QC Laboratories - Online Training Recording

CAPAs in QC Laboratories - Online Training Recording


ECA-Member*: EUR 590,--
Regular Fee*: EUR 690,--
EU/GMP Inspectorates*: EUR 590,--
APIC Member Discount*: EUR 640,--

(All prices excl. VAT). Important notes on sales tax.

* also payable by credit card American Express Visa Mastercard

If you have any questions, please contact us:
Tel.: +49 (0)6221 / 84 44 0 E-Mail:


Dr Karl-Heinz Bauer, Boehringer Ingelheim


In this Live Online Training you will learn how to introduce and maintain your CAPA system in quality control in accordance with GMP requirements. You will get to know how CAPA can be integrated into the QM system and which specific steps should be initiated to reduce the error rate in the laboratory.

You will get an overview of how you can use selected CAPA measures in quality control to help avoid errors and thus increase efficiency in analysis.


The processing of laboratory errors is a legally mandatory but usually very time-consuming task in many laboratories. Expensive resources are tied up with troubleshooting and the implementation of repeat analyzes, which in turn reduces the efficiency of the laboratory.

In view of the growing cost pressure and the high complexity of many analytical devices and procedures, this is particularly problematic, because the increasing load encourages additional errors and thus causes a situation that is becoming increasingly difficult to resolve. The required quality of quality control can only be maintained or regained with suitable systematic procedures.

In the more recent regulations, CAPA is expressly required, so that the inspection relevance for it has increased steadily in recent years.

Target Group

This Live Online Training is specifically designed for
  • laboratory managers,
  • GMP assistants,
  • QA officer,
who have not yet developed systematic CAPA processes or are in the process of establishing or optimizing them.
Employees and managers from the pharmaceutical industry are also addressed, especially from the following laboratory areas:
  • incoming goods inspection,
  • in-process and finished goods control,
  • analytical development,
  • active ingredient and excipient testing,
  • and contract/service laboratories.
Finally, the seminar is also developed for employees and Managers from quality assurance units.

Technical Details

To participate in an on demand training course or webinar, you do not need any software. The recordings are made available via a streaming server. In general, the recording is provided in MP4 format, which any PC (Microsoft Windows, Apple IOS) or tablet can easily display.

Timing and Duration:
When you register for the on demand Training course or webinar you can decide at what date you want to follow the training course online. For a 1-day training course you will have 2 days in which the stream is available (for 2-day training course 3 days and for a 3-day training course 4 days). Within in this timeframe you can start & stop the stream according to your needs.

In time before the scheduled date (your desired date) you will receive an e-mail from us with a link for direct participation as well as your log-in data.

Please be aware: The recording does not include the Q & A sessions.

Training Course Documentation and Certificate:
The presentation will be made available as PDF-files via download during the online training course. After the successful completion of the online training, you are able to download the certificate of attendance.


Welcome and Introduction

CAPA and CAPA in QC Labs
  • Terms and definitions
  • Regulatory requirements
  • Non-conformities
  • Controlled handling of non-conformities
  • The CAPA System
  • Triggers of CAPA operations
  • Structure of the CAPA process
  • CAPA in quality Control
  • Classification and clustering of typical laboratory problems
Understanding and Preventing Human Errors
  • What is human error?
  • Definition, Categories, and psychology of human error
  • The right attitudes and behaviors for adequate error investigations
  • The vicious cycle of „guilt“
  • The right „error culture“
  • Snappy exercises
Concepts to Prevent Lab Errors in QC & Practical Exercise to Define Adequate CAPA Measures
  • Terms, definitions, and requirements for error prevention
  • Sources of errors, its investigation in the laboratory and the resulting prevention measures
  • Development stages of an integrated quality, error, and improvement culture
  • Typical deficiencies from health authority inspections
  • Examples and practical exercises to define suitable CAPA measures
Recording from 15.01.2024
Duration of the recording: approx. 3 hours 10 minutes

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