Quality KPIs - Webinar Recording

Quality KPIs - Webinar Recording


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If you have any questions, please contact us:
Tel.: +49 (0)6221 / 84 44 0 E-Mail: info@concept-heidelberg.de


Christof Langer, OSConsulting


So-called Key Performance Indicators (KPIs) are used to check how successfully certain activities are carried out in companies and whether targets are met or not. These can be process KPIs, business KPIs, but also quality KPIs.

The correct use of quality KPIs can help companies to better understand, control and further improve GMP-relevant processes. This applies to manufacturing processes as well as to GMP compliance. And both are important for the continuity of operations and supply capability. A suitable system of KPI can also help to reduce quality costs.

Target Group

This webinar is aimed at all those who deal with KPIs and are looking for solutions and/or optimisation possibilities.

Technical Details

To participate in an on demand training course or webinar, you do not need any software. The recordings are made available via a streaming server. In general, the recording is provided in MP4 format, which any PC (Microsoft Windows, Apple IOS) or tablet can easily display.

Timing and Duration:

When you register for the on demand Training course or webinar you can decide at what date you want to follow the training course online. For a 1-day training course you will have 2 days in which the stream is available (for 2-day training course 3 days and for a 3-day training course 4 days). Within in this timeframe you can start & stop the stream according to your needs.

In time before the scheduled date (your desired date) you will receive an e-mail from us with a link for direct participation as well as your log-in data.

Training Course Documentation and Certificate:

The presentations will be made available as PDF files via download shortly before the online training course. After the event, you will automatically receive your certificate of participation.


  • Principles
  • Meaningful application in the pharmaceutical industry
  • Effectiveness evaluation and continuous improvement
  • Various examples
Recording from 03.08.2020
Duration of the recording: about 1.5 h.

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