Cost of Quality - Live Online Session Understand, Measure and Optimise Cost of Quality

The primary goal of this live online training is to provide participants with a comprehensive understanding of Cost of Quality (CoQ) in the pharmaceutical industry and equip them with practical insights and strategies. The program will focus on key aspects such as understanding quality costs, determining the cost of poor quality, exploring CoQ in operations, and fostering a culture of quality improvement and innovation.

What Is “Cost of Quality” (CoQ)?
CoQ in pharmaceutical manufacturing refers to the total cost incurred by a company to ensure that its products meet the required quality standards, including GMP-compliant production, quality control, quality assurance and quality improvement activities. This includes the cost of all activities taken up proactively to prevent defects and failures and to deliver good quality. So overall, CoQ is the cost incurred to deliver a quality product to the client (patient).

In the dynamic and highly regulated pharmaceutical industry, maintaining and improving product quality is paramount. A CoQ framework offers a structured approach to assess the financial impact of quality-related activities. By understanding and effectively managing CoQ, pharmaceutical companies can enhance operational efficiency, ensure compliance with regulatory requirements, and ultimately deliver safer and more effective products to the market.
To achieve this, it is important to understand CoQ and setting clarity in expectations is very crucial. The challenge is to achieve the right balance between quality and cost and achieve what is best for the patient and required by the regulations. All of this naturally leads to the question of how to measure CoQ and how to use this information to foster decisions.

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