ECA - Complaint Handling and Recall Management

Art-No.: A-1016
Date: 20 / 21 June 2017

Price: EUR 380,-

The Conference folder includes the following topics:

No. Topic Summary Pages
12809Regulatory requirements for Complaint Handling and Recalls036
12810The Handling of Complaints (Part 2)032
12811The Basics of Quality Risk Management090
12812Implementation of a Quality Risk Management System in Complaint Handling 032
12813Workshop on Case Studies: Quality Risk Management in Complaint Handling and Recall Procedures 014
12814The Handling of Recalls048
12815How to perform a Mock-Recall016
12816Case Study: Effective Root Cause Analysis and Failure Investigation016
12817Workshop: When to recall or not to recall - that's the question 01

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