Q&As ECA Members Area

How do I become ECA member?

There are actually two ways for becoming member: either you attend any of the ECA courses or conferences. With that attendance you automatically gain a 2-year membership. Or you sign up for a 1-year individual or company membership. This membership is based on the calendar year and thus ends on 31 December.

Do I become member with every ECA course or conference?

You automatically gain the 2-year membership with every course/conference marked with ECA. Webinars are generally exempted, though.

What do I need the members’ area for?

The members’ area is the platform providing exclusive information for ECA members. For instance, there you can find the online version of the Guideline Manager in two versions: one sorted by GMP topics and the other sorted by the issuing authority. You will further find comparisons of old and new Guideline versions, directly showing you what has changed. In addition there are documentations and top lectures from past ECA courses and conferences, results from surveys ECA conducts every once in a while as well as individual articles from IPQ Journal.

How do I get to the members’ area?

On the ECA website www.gmp-compliance.org you can find “Members Area” in the navigation menu. If you click on this item you will get to a site with various links. When you login the first time you will need to use the first link and the default login provided in your course/conference folder and in a post event mailing. If you already set up your personal login you get to the members area by using the second link on that site.

Where do I get the login from?

When you attend any course or conference marked with ECA you receive the default login in your course/conference folder and in a post event e-mail. You will need to use this login to set up your personal login before you access the area, though. Please see Question 7 for instructions how to do that.

If you already set up your personal login and just misplaced/lost it please use the link http://www.gmp-compliance.org/download/index_sendpwd.htm to have it sent to you again (please also see Question 10).

Why do I need to set up a personal login?

The login provided in your course/conference folder and in the post-event mail is just a default login that is valid for the two years of your membership (from the date of your participation in an ECA course or conference). That’s the way we ensure that attendees of courses/conferences from years ago cannot access the area forever. If you did not use your default login during this period to set up your personal login you will not get access to the members’ area any more. Therefore you should login and complete your registration soon after you attended the course – even if you do not access it for a longer time thereafter.

How do I set up my personal login?

When you enter the default login you received in a course/conference you attended you're asked to set up your personal login with your e-mail address and a personal password. Once you provided this information you’ll receive an e-mail to this address with a confirmation link which you need to click on to activate your membership. Please note, though, that sometimes this e-mail ends up in the "junk" or "spam" mail folder. In that case you'll need to drag this mail to your inbox and click on the link. Only then your registration is complete and you will be recognised as member.

What is the personal login?

The default login you received in a course/conference you attended consists of a user name and a password. You will need to replace the user name with your e-mail address and the password with your individual one. The following steps of the registration are described in Question 7.

What do I need to do if I don’t receive the e-mail with the confirmation link?

Sometimes the confirmation link for completing your personal login ends up in the "junk" or "spam" mail folder. In that case you'll need to drag this mail to your inbox and click on the link. Only then your registration is complete and you will be recognised as member. If you did not receive the mail at all, please contact Mr Wolfgang Heimes at heimes@gmp-compliance.org.

How can I get my personal login when I misplaced/lost it?

If you already set up your personal login but misplaced or lost it, you can have it sent to your e-mail address. For that purpose simply use the last link on the members’ area site (http://www.gmp-compliance.org/download/index_sendpwd.htm). Please be aware, though, that your login will be sent to the address you registered with. If your e-mail address changed since then you will need to use the contact form providing your old and your new contact details..

How long is my personal login valid?

If you gained your membership with attending a course/conference you can take advantage of the membership benefits the following two years. Please note, though, that your membership starts with the last day of your course/conference and ends two years from then. However, we grant access to the ECA website’s members’ area until the end of that year (this does not include eligibility for rebates!).

What do I do if I cannot access the members’ area?

Please check whether you used the correct login. If you already set up your personal login and do not get access please use the link http://www.gmp-compliance.org/download/index_sendpwd.htm to have your personal login sent to your e-mail address. Please be aware, though, that your login will be sent to the address you registered with. If your e-mail address changed since then you will need to use the contact form providing your old and your new contact details. If you attended any ECA course or conference and received the default login, you need to complete the registration first before you can access. Please see Question 7 for instructions how to do that.

How do I get access when my company signed up for a company membership?

You can only access the members’ area if your site is located in the country in which your company signed up for a group rate. For example, if your company signed up for a group rate in Belgium, employees of all sites in Belgium automatically become ECA members and can log in. Company staff in other countries cannot benefit from the rate. If you want to know whether you are eligible please contact Mr Wolfgang Heimes at heimes@gmp-compliance.org. If a group rate does exist, he will forward your group rate administrator’s contact details. Then please use the login you receive from her/him to set up your personal login. Please see Question 7 for instructions how to do that. If you are possibly interested in extending this countrywide rate to a worldwide one please also contact Mr Wolfgang Heimes at heimes@gmp-compliance.org.  

What do I do when I change the company and my e-mail address is not valid any longer?

In that case please use the contact form to provide your old and your new contact details.

Does my membership automatically expire when I change the company?

If you are member due to a company membership, yes. However, if your new company is member (in the country your site is located in) you automatically become member again.

You have a question that is not answered here? Then please send an e-mail to Mr Wolfgang Heimes at heimes@gmp-compliance.org .

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